1. Information We Collect

We collect the following information when you use this website:

• Your name and email address, submitted through our reservation form or contact form
• Reservation request details, such as your preferred date and time, number of guests, selected plan, country or region, and the content of your message
• The content of email correspondence between you and us
• Access data collected automatically through analytics tools, such as your IP address, browser type, device information, and the pages you view

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and reservation requests
• To arrange, confirm, and provide your experience, and to contact you about your booking
• To send important notices regarding our services
• To analyze website usage and improve our website and services
• To prevent fraud or unauthorized use of our services
• To comply with applicable laws and regulations

3. Sharing with Third Parties

We do not sell your personal information, and we do not provide it to third parties except in the following cases:

• When you have given your prior consent
• When we share the minimum information necessary (for example, your name and the number of guests) with venues, performers, and other partners directly involved in providing your experience
• When disclosure is required by laws and regulations
• When it is necessary to protect a person’s life, body, or property and it is difficult to obtain your consent

4. Google Analytics and Cookies

This website uses access analysis tools such as Google Analytics provided by Google LLC. These tools use cookies to collect traffic data in a form that does not identify individual visitors. For details on how this data is handled, please refer to Google’s terms of service and privacy policy.

Cookies are small text files stored in your browser. You can refuse or delete cookies in your browser settings, although some parts of this website may not function properly if cookies are disabled.

5. Data Retention

We keep personal information only for as long as necessary to fulfill the purposes described above, or for the period required by applicable laws (for example, for accounting records). When the information is no longer needed, we delete it or anonymize it by appropriate means.

6. Security

We take reasonable organizational and technical measures to protect personal information against loss, unauthorized access, alteration, and leakage.

7. Your Rights (Disclosure, Correction, and Deletion)

In accordance with the Act on the Protection of Personal Information of Japan, you may request the disclosure, correction, addition, deletion, or suspension of use of your personal information held by us. Please send your request to flowertourism@maikogeiko.com. After confirming your identity, we will respond within a reasonable period.

8. Compliance with Japanese Law

We handle personal information in compliance with the Act on the Protection of Personal Information of Japan (APPI) and other applicable laws, regulations, and guidelines.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will take effect when it is posted on this page, together with the updated date shown at the top of the page.

10. Contact

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

• Business name: Nihon Geisha Maiko Taiken Kyoto LLC (合同会社日本芸者・舞妓体験京都)
• Address: 1-6-3-801 Yurakucho, Chiyoda-ku, Tokyo, Japan
• Email: flowertourism@maikogeiko.com
• Contact form: Contact Us